Telepass increases: how to subscribe and how to cancel

Telepass has illustrated in recent hours its “new positioning on the consumer market”, a reorganization of the offer that will be operational in July: in short, a simplification of the packages accompanied however by an increase in fees – the basic one, which was previously called Family, it will cost 3.90 euros per month, 113% more (details here). The toll company motivated the choice with the technological and market context changes and with the “awareness of having a unique experience, offer and capacity for innovation on the market”. Telepass, essentially, tries to monetize its own know-how and it does so by reshaping the offer for enhance the ecosystem which it has managed to build over the years. And like all reorganisations, the Telepass one which will start in July will also cause movements in the customer base: some will go away, others will arrive. Here you are how to subscribe and how to cancel Telepass.

HOW TO SUBSCRIBE TO TELEPASS

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You can subscribe to Telepass onlineon telepass.com/itor, if you prefer, in one of many physical locations. Anyone who lives in Milan, Turin or the surrounding area can visit a Telepass Storefor all the others there are numerous Telepass service centersi Telepass Point Eni Station at the Eni Live Station refueling stations. If desired, there is also the possibility of joining the Telepass family via banks and post offices affiliated. Inside the Telepass portal there is a page dedicated to searching and locating the Italian sales network, it is a convenient and intuitive tool.

HOW TO CANCEL TELEPASS

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For cancel Telepass and close the contract, the company offers various methods. Furthermore, it is worth underlining how the reorganization of the offer which will start in July constitutes a unilateral modification of the contract, and this, pursuant to the Consumer Code, gives the consumer the right to obtain withdrawal from the contract – therefore cancellation – without penalties or additional costs. To proceed with the Telepass cancellation, the The quickest method is to hand over the device Telepass at a Telepass Store, Telepass service center or Telepass Point. For those who aren’t or for those who don’t have a physical reference of the company nearby, you have to do it notice of cancellation by choosing one of the following methods:

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• communication in the name of the contract holder to be sent to the email address [email protected] or via Pec [email protected]
• fill out the online form at this address
• contact customer service on the toll-free number 800 904 940, active from Monday to Friday from 9am to 5pm.