the complaint by Federconsumatori Salerno

Without hot water and gas for 14 days, waiting for the conciliation between the company and the distributor to be completed. The intervention and mediation of Federconsumatori Salerno is necessary to protect a 90-year-old from Battipaglia who at least until June 24th (barring other obstacles) you will not be able to use hot water.

An issue that arose in November when the elderly man received a bill for around 5 thousand euros which in fact did not amount to the actual consumption. In fact, the sum is probably the result of a recalculation of amounts due to a failure to read the meters or an underestimation of previous invoices.

Almost impossible, in fact, to arrive at one such a disproportionate figure for an elderly person who lives alone and above all not a bad payer, the family made the request to the head of Federconsumatori Raffaella Cornetta, who took charge of the situation and the man who had his water “turned off” on Tuesday suddenly hot, waiting for the conciliation to be resolved and to be able to trace “the error”.

The supplying company and the distributor of the area are unable to meet because the company does not call the distributor to conciliation. «Once again the profit and the bureaucracy they reward people’s lives – explains Cornetta – as Federconsumatori Salerno we ask to immediately restore utilities, without waiting for the outcome of the procedure which, in any case, will take its course”.

 
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