A modern and multimedia space, where you can learn firsthand all the secrets for the maintenance and repair, even remotely, of industrial combustion engines, electric axles and batteries. It’s the new one Engine Teardown Area (literally, Engine Dismantling Area) inaugurated by Fpt Industrial inside the factory Turin Motors in via Puglia.
The new area dedicated to Customer Service, of approximately 3,000 square meters, includes a training center for theoretical and practical diagnostics, with both in-person and remote courses, a cutting-edge diagnostic laboratory and the actual disassembly area, where the engines and other components used in the field are analyzed with the use of a specific digital platform. In this section there are also on display six engines that have made the history of Fpt Industrial and a series of panels summarizing over 100 years of evolution of the brand. Fpt Industrial has chosen to use this new area not only as a training center specialized in diagnosis and repair, but also as a space open to the direct experience of customers, distributors and students, who will thus have the opportunity to see first-hand what it means disassemble, repair and reassemble products with very high technological content. Among the activities offered, the Quality Control in the new XC13 engineFpt Industrial’s first single-base multi-fuel engine, the assembly of one of the products made in the nearby ePowertrain Plant, the “home” of Fpt Industrial’s electric axles and batteries, and finally the remote repair of a vehicle powered by brands.
The Engine Teardown Area is a global project that involves, in addition to plant in Turin, those in Sete Lagoas in Brazil, York in the United States and Pune in India. The scope of this project is of considerable importance: over 300 people from the technical area involved in the advanced technical training program, over 4,900 advanced training modules carried out in person or online, as well as 28 countries affected from Europe to the Middle East and Africa5 levels of training to ensure smooth and effective onboarding.
«We created this new area with the aim of integrating theory and practice in a fluid way and within a single space, for our teaching and development activities», declares Leonardo Zecchinihead of Customer & Product Support and Digital for Fpt Industrial, «creating a path of continuous updating and improvement that must act as a multiplier of the quality of our Customer Service».
