“Insistent phone calls continue to arrive to too many consumers, to whom the‘imminent expiry of phantom bills with high sums, with the promise of correcting them downwards”.
Antonio Boscopresident Adiconsum Taranto Brindisi intervenes on “despicable phenomenon of scam connections which, in recent weeks, has been the subject of numerous reports from citizens” who, alarmed, contact the offices of the‘Association in Taranto (Corso Umberto, n. 185) and in Brindisi (viale Togliatti, n. 78).
L‘telephone interlocutor, continues Woodsgoes so far as to ask for and very often obtain a copy of the identity document, l‘Iban, the electricity and gas meter Pod.
“But this is how the consumer ends up with a contract ex novodone in order since he personally provided the requested information, data and documents, for costs that he will know after a few months, i.e. when the first bill arrives, normally sent late – notes the territorial president Adiconsum – and it is at that point that the sad pilgrimage begins for the consumer aimed at returning to the old manager or, at least, being able to detach himself from the scam contract”.
Therefore, be careful with certain phone calls “and, in any case, never trust telephone contracts, never provide your sensitive data to strangers over the telephone – he concludes Antonio Bosco – but always activate contracts at the local offices of companies in the sector, where you can physically go to understand what you want to purchase and, subsequently, to present any complaints in person”.
