Fiumicino, the new digital services for passengers

Receive updates via Whatsapp on the status of your departing flight e view boarding operations at the gate in real time on your smartphone. Aeroporti di Roma launches two innovative digital services for passengers at the airport Fiumicino.

The first service is called chatbots and allows passengers to get flight status notifications in real time and detailed information on all services provided at Fiumicino airport via Whatsapp. By scanning a QR Code reproduced on the airport’s flight information monitors, passengers will be able to access a dedicated chat to check the status of their flight, without having to consult the terminal displays themselves.

Extra-Schengen

For the 14 gates of the non-Schengen boarding area of ​​Pier E of Fiumicino airport, ranging from E11 to E24, Adr also launches the ‘Smart Boarding‘ which, always accessible via QR Code, provides travelers with real-time live-streaming of the progress of their flight, allowing them to freely choose when to queue.

“By directly activating notifications on their smartphone and monitoring the boarding status in real-time, travelers will be able to spend their time exploring the airport without worries while waiting for take-off” he declared Emanuele Calàthe vice president Innovation & Quality of Aeroporti di Roma.

 
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