Ancona, 23 May 2024 – Single regional Cup out of order since Sunday night: the telephone number for reservations is still silent. This is the third consecutive day. Yesterday was different dramatic day for those who could not go to the counters which started working again on Tuesday afternoon and yesterday and were stormed. AlsoThe mycup Marche portal yesterday morning was not reachable: “Unable to reach the site” the response. And booking via app is also a challenge. The greatest difficulties continue to be for the elderly and for all those people who cannot move easily due to their pathologies. In the late afternoon of Tuesday the Region spoke of “probable hacker attack” and envisaged the complete restoration of the booking service not for yesterday but for this morning. In the early afternoon of Tuesday it was service only partially restored Cup booking center (single booking centre; telephone and IT systems with apps and links) affected by a total blackout on Monday.
So yesterday morning many, knew what it was visits and checks can only be booked in person, yes. I am paid at the counters where there was a significant influx and in some cases even expectations.
“Following an illness – reports a patient who encountered the blackout despite himself – due to a kidney problem I had to do some tests and I should have collected them via Cup and I understood that we are probably reaching the lowest point of public health in the Marche region The Cup is closed for 3 days due to server problems. Cup which by the way I am still waiting to call me back for 12 days for an urgent ultrasound requested by my general practitioner. But Cup didn’t charge me on Monday or Tuesday and therefore didn’t show me the results of my tests. Luckily, once inside a department there are also excellent doctors and healthcare workers. Highly professional doctors who intervene privately but who understand that they do not do it for profit but make up for enormous inefficiencies. The problem is having an emergency that you don’t know if it’s an emergency room until you do the necessary checks. I wonder how many white codes are in reality perhaps much more serious? It is also normal for emergency rooms to be abused and clogged if services are not provided.” A return to complete normality is expected this morning, four days after the alleged hacker attack.
