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Adobe tries to calm customer revolt

Adobe tries to calm customer revolt
Adobe tries to calm customer revolt

The protests of those who were outraged after the change to the terms of service of Adobe applications had some effect: the San Josè company changes the rules and cancels the prospect of seeing, as previously expected, its contents used to train the Artificial intelligence.

You know the story: the Terms of Use of programs such as Photoshop were varied by making changes, including one according to which Adobe could “access content with both manual and automatic systems, for example for reviewing content”.

To users concerned about the possibility that Adobe would see their content (including, for example, works commissioned by clients after having signed confidentiality agreements), the software house responded on June 6th by indicating that it did not intend to exploit content created by users in its generative models and that he would never “take ownership of a client’s work.”

The clarification did not help much with some Adobe users reporting that images referring to work carried out on the platform had been found in AI models such as Firefly.

So on Monday 10 June Adobe published a new post highlighting the need to clarify the language used in the Terms of Service, explaining that it will consult with some customers before making changes which will be announced on 18 June.

In particular on the Adobe blog, we read: “Our updated Terms of Service, which will be presented next week, will be more precise, limited only to the activities with which we are dealing now and in the immediate future, and will use more language simple and examples to help customers understand what is meant and why they are indicated”.

The new terms of services that will be in force from 18 June should therefore more explicitly specify limitations in the use of user content.

In any case, David Wadhwani, president of Adobe’s Digital Media division, says that the company has never trained AI models on its customers’ work, has never claimed ownership of their creations and has never allowed access to the their data beyond what is legally required.

All the articles that talk about Artificial Intelligence in the dedicated section of macitynet.

 
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