A few days ago, 23 volunteer operators joined the universal civil service for the North West Tuscany Local Health Authority. The volunteers, who will be joined by three other young people starting from next July 11th, will take part in the project “Here I am: I’ll guide you to the emergency room”, active in all the territories under the jurisdiction of the ASL: Massa Carrara, Versilia, Lucca, Pisa and Livorno. “The selected young people – explains Rossana Guerrini, head of the ASL civil service – will have the task of educating patients and caregivers on the use of emergency rooms, of contributing to improving the wait for carrying out visits and diagnostic tests, of support patients and family members during the wait, to study and draw up a brochure on the importance of not abandoning the emergency room. The project, specifically, is in the area relating to emergency room abandonments, whether they occur before carrying out the medical examination and during investigations. Particular attention will be paid to welcoming and accompaniment of users, especially for the most vulnerable categories”.
The volunteers, before being inserted to support the courses in the ASL offices, will carry out a training course of 15 hours of general training, aimed at providing information on the civil service and team working methods, and 30 hours of specific training, relating to the organizational and operational methods of the structure to which the volunteers are assigned. Other hours of training are planned during the course of the service. The training program will focus, among other things, on topics such as workplace safety, privacy and data management.
The first meeting of the volunteers with the local operators of the project (PLO) was held in recent days at the “Daniela Donati” educational center in Pontedera.
Here in detail, location by location, the local project operators and the names of the volunteers.
- Piombino emergency room: volunteer Francesca De Biase, PLO Massimiliano Catteddu.
- Cecina emergency room: volunteer Sophia Randisi, PLO Arianna Moretti.
- Livorno emergency room: volunteers Sarah Avantaggiato, Valeria Della Ragione, Chiara Paolinetti and Leonardo Pasquini, Olp Enrica Di Miele.
- Valdera organizational administrative centre: volunteers Arianna Lavore, Ludovica Biondi, Olp Barbara Tognotti.
- Pontedera emergency room: volunteers Aurora Doveri, Leyla Anselmi, Giulia Del Macchia, Omar Kane and Dominique Angelica Polito, Olp Barbara Filippi and Luca Tiralongo.
- Volterra emergency room: volunteer Ginevra Ragli, PLO Nicola Signorini.
- Versilia emergency room: volunteers Letizia Giannotti, Anastasia Lucchini, Olp Chiara Catapano.
- Lucca emergency room: volunteers Giulia Ballerini, Sara De Angelis, Daniel Massagli, Olp Silvia Pelli.
- Fivizzano emergency room: volunteer Erika Bartoli, PLO Simona Crocetti.
- Massa emergency room: volunteers Emma Barbieri, Alessia Bellatalla, Alice Marciasini, Olp Ilaria Franca.
Furthermore, from 11 July, volunteers Matteo Scipione will also come into service at the emergency room in Lucca, Samali Kandana Arachchinge at the emergency room in Pontedera, and Chiara Galderisi at the emergency room in Massa. The civil service has a total duration of 12 months which is paid with a monthly allowance of €507.30. The project presented by the USL Tuscany North West requires a commitment of 25 hours per week to be carried out over 5 days.
