Orio al Serio. A sold out plane, full in every seat order and even more: what happened on Wednesday 12 June on a Ryanair flight which took off from Orio al Serio airport to Palma de Mallorca, on which all things considered he was one passenger too many.
Evidence of what happened is a video published on TikTok by the user Yllylois, which went viral in a very short time, in which the hostess can be heard explaining the situation to the passengers: “As you may have understood, there is an overbooking problem and there is make a decision: since the passengers who have been chosen to abandon the plane do not want to do so, we ask if there is a volunteer who wants to disembark. He will have a compensation of 250 euros and the next flight for free, otherwise we won’t in 20 minutes we can fly no more: it’s a decision to be made quickly.”
Moments of great indecision on board, until a young man takes courage, collects his personal belongings and, applauded by the crowd, decides to sacrifice himself for the cause, amidst sighs of relief from the other travellers.
On the case, rare but not impossible, the airline expressed itself in a note in which it specified that it was not an episode of overbooking, i.e. the sale of tickets in greater numbers than the number of seats available, but of an unexpected replacement of the aircraft with which the connection was operated.
In fact, if the use of a 197-seat Boeing 737-8200 was originally planned, “for operational reasons the original aircraft was replaced with a 189-seat 737-800”: thus “a small number of passengers were transferred free of charge on subsequent available flights to Palma, departing later that day (12 June) or the following day (13 June). Ryanair sincerely apologizes to these passengers for any inconvenience caused as a result of this change of aircraft.”
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