The telephone was silent or ringing off the hook from 8am until it closed yesterday afternoon, counters in the various hospitals and districts closed. The complete blackout of the Cup took place yesterday. It was impossible to book performances in any way, including private ones. There was no shortage of protests yesterday morning in the Cup by those who should have booked a visit or canceled it in good time. A shower of protests in the hospital and reports to Carlino. “I should have booked an urgent cardiological visit for my mother – reports a lady who tried to call the toll-free number and then went to the offices in the district of via Guerri in Jesi – who has serious symptoms, but no one was able to tell me how to do it. They just told me that they didn’t know when the system would start working again. Is it possible that if there is an IT problem the urgent treatment of patients will also be blocked?”. “Already three weeks ago – reports another gentleman – the regional Cup telephone number on my cell phone was busy for two consecutive days. So I went to the counters where queues and protests had accumulated. I had about fifty people waiting in front of me Why are these problems so frequent?
The picture from yesterday morning to afternoon was the same in all the branches in the Marche region. The booking service via the app: “Mycup Marche” and via the web is also unusable. Page not available wording. No high explanation. “The service will probably be restored tomorrow” they said at the counters yesterday. Today’s repercussions are imaginable, after a day of total blackout with thousands of Marche residents waiting for answers.
The explanation that arrived this afternoon from the Marche Region’s Health Department does not go into too much detail: “The competent offices of the Marche Region are working promptly to promptly resolve the technical anomaly that is affecting the Cup’s booking systems (telephone and IT – App and online links). users on the fact that any anomaly will be resolved promptly and the booking channels will be reactivated as soon as possible”.
Sara Ferreri
