New payment tool available to customers of the Axpo Italia Group, including domestic customers of the Pulsee Luce e Gas brand. From today, in fact, in addition to the numerous methods already available, companies and consumers will be able to count on the flexibility of the national pagoPa platform to make use of additional online and offline payment channels. An opportunity made possible by Nexi, which provided Axpo Italia with EasyPa, an advanced solution for connecting to the pagoPa payment node and collecting the associated payments.
The public payments platform provides users with a hybrid interaction environment which provides the possibility to choose between both physical access methods – banks, post offices, tobacconists and other merchants in the area – and online, including the Io App.
Axpo Italia’s membership in pagoPa will allow a further increase in payments on this circuit which, in 2023, reached 386 million, up 14% on 2022, with utilities substantially driving the increase, reaching 34% of total transactions.
“Our commitment is characterized by the constant search for solutions that make contact with customers increasingly easier,” comments Alicia Lubrani, chief marketing officer of Axpo Italia and head of the Pulsee Electricity and Gas business unit. “We are particularly proud to be able to offer them an additional simplification platform for payments and to have collaborated with partners such as Nexi and PagoPa. Customers of our solutions for companies as well as domestic ones are increasingly accustomed to service management that includes a wide range of offline and online possibilities and we are certain that this new introduction will confirm the appreciation for Axpo’s customer experience activities and Pulsee”.
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