Ruzzo Reti, the company that manages the integrated water service in the province of Teramo, is demonstrating a significant commitment to innovation and efficiency thanks to the work of its current governance. The recent push towards digitalisation has allowed the company to significantly improve not only its internal processes, but also the services offered to citizens.
Starting from the renewed Ruzzo Reti app, which in a few simple steps allows users to view bills online, monitor consumption and pay bills safely and quickly. The enhancement of the services offered by the app has significantly simplified user management, reducing queues at the counters and allowing access to information at any time.
At the same time, another important step that the Company has taken towards the digitalisation of services is the possibility of receiving the bill online, to your email address. This service, in addition to simplifying citizens’ lives, allows us to significantly reduce the use of paper: this represents an important step forward towards a more sustainable and modern management model.
The latest innovation is the activation of an SMS service which notifies the user of any overdue and unpaid bill. In this case, the owner of the supply will receive a text message or email on his mobile phone with the amount of the outstanding invoice and an invitation to make the payment within five days of receiving the communication. By clicking on the link in the text of the message it will also be possible to know the details of the invoice, download the bill in PDF format and pay it via QrCode, thanks to the PagoPa payment notice.
Furthermore, for some years now, Ruzzo Reti, thanks to the commitment and foresight of the governance led by president Cognitti, has opened the doors to communication on social media, for increasingly direct and effective contact with the community. Through its Facebook and Instagram pages, the company provides timely updates on works, services and advice for responsible use of water. This approach has improved transparency and user trust, allowing for more immediate and interactive communication.
In conclusion, the current governance of Ruzzo Reti is demonstrating how technological innovation and digitalisation can significantly improve public services. Through the dedicated app, social channels, online bill and SMS service, the company has achieved an important level of efficiency and transparency for the benefit of both the company itself and citizens.
The ability to combine advanced technology and attention to the needs of the community makes Ruzzo Reti an example of excellence in the water services sector.
