«In Lombardy the Yesss it’s a total crash from Monday. The Regional socio-health information system, on which all depend prescriptions dematerialized of drugs and diagnostic tests, as well as the compilation of sickness certificates and the consultation of the electronic health record, since the beginning of the week it no longer works. Especially in the morning hours, but sometimes even in the early afternoon hours, none of the functions are available, you can’t do absolutely anything. Lombardy is blocked.” He reports it Roberto Carlo Rossi, regional president of family doctors union Snamthe.
“It’s an unworthy thing, a shame,” he attacks. «The SISS is the heart of the Lombardy healthcare system – he underlines – without which we cannot work correctly. We are now used to these crashes but they are normally partial, that is, one thing doesn’t work and another does, or maybe the system it works in fits and starts and jumps for a while, then starts again, then stops again. Unfortunately it’s an ongoing thing. But such a large block, which practically affects so many territories the whole regionand which makes the SISS totally unusable – specifies Rossi – It had perhaps been years since it had happened for so many days».
The system, the union leader points out, «does not work in the offices of general practitioners, but it does not work not even in all hospital terminals public and private accredited”. In other words, “all the terminals of the regional healthcare system are involved and therefore in fact the healthcare system in Lombardy suffers a blockage, a slowdown that is absolutely inconceivable in 2024”.
The discomfort affects not only doctors, but also patients. A practical example: «This morning I was unable to send sick certificates telematics, I wrote them up paper form inviting workers to go to the post office for send the registered letter». He explains it Anna Pozzi, secretary of family doctors union Fimmg Milan. “We have a meeting has been called for July 2nd, open to all Milanese colleagues – he announces – to evaluate all the protest actions” to be implemented “to get out of this situation”. «A situation which – warns Pozzi – is putting the operations of our colleagues at risk, already overwhelmed by a load of bureaucratic work increasingly unsustainable and subjected to pressure on patients that is increasingly difficult to manage.”
