The Emergency Assistance Center (CAU), the new territorial structure to provide an appropriate response to the population’s urgent and non-serious health problems, came into operation today, Monday 10 June. It is located in via Ennio Golfieri 9. (former premises of the Forensic Medicine Service). It will be active seven days a week, for 12 hours, from 8am to 8pm, with direct access. Each shift will be covered by a doctor and a nurse.
The Cau of Faenza is the third Emergency Assistance Center present in the province of Ravenna, after those of Cervia and Ravenna. From next week the new Cau in Lugo will also be operational.
The Regional Council Resolution n. 1206 of 17.07.23, defines the Emergency Assistance Centers – CAU – belonging to the primary care healthcare network, despite their experimental nature, as an application model of Ministerial Decree 77 for the aspects relating to Continuity of Care provided for in Community Homes; they are territorial structures intended for the management of health emergencies with low clinical care complexity which guarantee, in addition to the services provided by Continuity of Care, non-complex services currently provided in the First Intervention Points and/or in the Emergency Department.
The new emergency care centres, created as a strengthening of local medicine, are part of Primary Care, with doctors and nurses ready to welcome and assist, in direct access, patients with urgent, episodic health problems of low health complexity.
The CAUs work in conjunction with family doctors and paediatricians and are designed to provide answers in the event of urgent but not serious health problems.
When to contact the CAU
The CAU guarantee, in addition to the services provided by Continuity of Care, non-complex services currently provided in the Emergency Department. (White and green codes).
The visit and some diagnostic tests are free for all residents or assisted citizens of the Region, while for all others the visit will cost 20 euros to be paid to the doctor, upon receipt. Further specialist services, prescribed by the CAU doctor for diagnostic completion, are paid for by the patient with the relevant ticket, if due, based on the exemptions held.
The services of the Cau
CAUs can provide:
– Medical examination
– Certifications
– Pharmacological treatment as needed
– Prescription of therapy for new onset pathologies or essential therapies
– Minor surgical procedures (e.g., sutures, dressings)
– Sample for laboratory investigations – POCT
– Instrumental investigations – ECG and radiological/ultrasound tests
– Post-treatment observation
– Activation of paths/services to complete the diagnostic process
