A useful, decisive and practical service: the new Digital Urp of the ASL BT it is now a single computerized contact center that allows citizens to communicate with the local health authority through various channels. The presentation of the new Digital Urp will be held this morning 9 May at 10 am in via De Gasperi 32 in Andria. The following people attended the presentation press conference:
Tiziana Dimatteo – General Director of ASL Bt
Ivan Viggiano – Administrative Director of ASL Bt
Micaela Abbinante – Manager in charge of UOSVD Information, Communication, University Center and Training ASL Bt
Maria Cammarrota – Manager in charge of UOSVD Information and Communication Technologies (ICT) ASL Bt.
During the press conference, the main features of the new Digital Urp will be shown: virtual assistant, information catalogue, CRM (Customer Relationship Management) for managing citizen requests.
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