“Tap&Tap” was presented today in Venice, the new method of purchasing Trenitalia Regional tickets (lead company of the Passenger Hub of the FS Italiane Group).
The pilot project will be active on the Venice-Verona route and was illustrated by Luca Zaia, President of the Veneto Region; Elisa De Berti, Vice President and Councilor for Public Works, Infrastructure and Transport of the Veneto Region; Renato Boraso, Councilor for Mobility of the Municipality of Venice, and Maria Annunziata Giaconia, Director of the Regional Business and Intermodal Development Division of Trenitalia.
“Neither app, nor email, nor paper ticket: on the Verona-Venice, the first line of the Trenitalia Regional on which this pilot project starts, it will be possible to purchase your travel ticket simply by placing your physical or loaded payment card on your smartphone or smartwatch on the validator at the station, both upon departure and upon arrival at your destination – explained the President of the Veneto Region, Luca Zaia -. The digital revolution in transport continues with contactless train travel, with the aim of simplifying the usability of the service by making access to means of transport quicker, safer, more environmentally friendly, both for those who work and live here, both for the people who come to discover our splendid cities”.
“Smarter and more flexible public mobility also involves the new contactless purchasing system, a fast, simple and reliable tool capable of guaranteeing train users the most convenient fare available – added the Vice President and Councilor for Infrastructure and Transport , Elisa De Berti –. An incentive to abandon the use of private cars in favor of regional trains, not only for regular travelers but also for occasional passengers and foreign tourists, as well as a driving force to support the valorization of the territory”.
“With the launch of the pilot project, following the experimentation that has already taken place, of the new “Tap&Tap” payment system, the commitment of the Trenitalia Regional Authority continues in offering travelers sustainable, convenient and technological purchasing options – specified Maria Annunziata Giaconia, Trenitalia Regional Business and Intermodal Development Director – We hope that this new method, designed to provide a smart ticket and improve the overall travel experience, will be welcomed by commuters, tourists and anyone who chooses the train for your travels”.
The new purchase method adds to those already available to travelers and allows them to obtain tickets through the validators present in the stations.
To purchase the travel ticket, it will be sufficient to hold your contactless payment card to a validator at the departure station and, upon arrival, repeat the procedure with the same card used.
The customer will also be able to use the service through a digital device, such as a smartphone or smartwatch, on which they have loaded their contactless payment card.
Furthermore, after registering on the Trenitalia website, the customer will be able to access and check their transactions and, above all, benefit from the “best fare” function for the calculation of the best applicable tariff, on a weekly and monthly basis (for the best tariff on a daily basis you don’t need to register).
Thanks to “Tap&Tap”, travelers will automatically be applied the best available rate based on the type and frequency of trips. If the sum of the price of single tickets purchased for the same route reaches the threshold of the weekly, monthly, quarterly or annual rate, the amount spent will be transformed into a subscription and subsequent trips will be included until the end of the reference period.
On board the train, at the time of control, the passenger will only have to communicate the last four numbers of their card, to allow their presence to be associated with the activated transaction. The registration of the payment will then be charged according to the methods applied by the customer’s banking circuit.
