How can I cancel a transfer made with Poste Italiane? The procedure to follow without making mistakes.
Not infrequently it can happen make a bank transfer and only realize once the operation is complete that you have made a mistake. Banking institutions usually have specific procedures to ‘backtrack’ and cancel the payment within a specific period of time but what to do when the operation was carried out with Poste Italiane?
Also because there could be errors multiple, from the name of the beneficiary written incorrectly to the wrong amount to be sent up to the incorrect writing of a tax code or VAT number or the reason for the payment. So let’s find out if it is possible to remedy the mistake made and how, step by step, to resolve.
Bank transfer error with Poste Italiane, how to resolve it? The procedure
First of all it is good to stay calm and don’t panic as even if made with Poste Italiane, there is a precise method to cancel the transfer, thus interrupting the sending of money. This operation can be implemented either throughhome banking that going to a post office or by calling the Poste Italiane Customer Service.
They are different types of transfers that Poste Italiane allows you to prepare, from Sepa tooutside Sepa until the transfer for tax deductions. As regards the first two types, the first concerns the transfer of money in Italy and inSingle Area of payments in euros while the second is linked to transfers between Non-EU countries.
As regards revocation via home banking or through the Banco Posta app the operation can be carried out only if the transfer has not yet been made. The execution can take place between 8am and 9pm, therefore if it happens it will no longer be revocable.
However, outside of the time slot the transfer remains in progress and therefore through the relevant panel revocation possible. Using Search operations > In process, then select the transfer and press the Revoke button.
The alternative is go quickly to the Post Office to request cancellation from an employee. However, if it is non-revocable, you can request it within 15 days Recall service. This involves requesting a refund from the beneficiary’s bank with a contact between banking institutions to finalize the operation but without the guarantee that the amount will always be returned since it will all depend on the beneficiary’s decision.
