RHC Editorial Team: March 27, 2024 2.11pm
In recent days, a fire broke out in a French data center and caused service interruptions for some German companies and their customers. The services hosted there were also affected. The fire hit a data center owned by the US giant Godaddy in Strasbourg, France.
Last Thursday morning, a place he hosts caught fire batteries for emergency power, a Godaddy spokesperson told Heise Online. The fire was quickly put out and the damage was limited. “However, to ensure everyone’s safety and prevent further damage, power supply to some of the facility’s servers has been interrupted.”
This meant that the lights went out on numerous servers in the data center.
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Apparently the power supply had to be cut off because water had been pumped into the battery room – at least that’s what statements from Godaddy and Server4You support suggest. However, Godaddy does not officially talk about water damage.
Godaddy apparently does not want to reveal the number of servers where power was cut. A German company, Plusserver decided on Friday to move its servers from the Strasbourg data center to Cologne. In recent days, the hardware was transported by truck to Cologne and reconnected there. “After moving thousands of individual components to our Plusserver data center in Cologne, we were able to complete the commissioning of 95 percent of the IT systems on Sunday evening”explained a Plusserver spokesperson. “The remaining five percent were restarted on Monday.”
Another company, Server4You, still has offline servers. Support reports that the data center is currently preparing to restore power. Recovery could “start in the next few hours” and then “will last a few hours”.
The incident in the data center also had repercussions on other services hosted there. For example, collaboration tool Conceptboard moved its service to a new domain after an outage. One supplier stated that the cause was a “fire resulting in interruption of electricity supply and damage caused by water in the data center”. Conceptboard later confirmed that the outage is linked to the Strasbourg incident.
The history of Plusserver, Server4You and Godaddy is closely linked. Plusserver and Server4You were originally brands of Intergenia AG from Hürth, which opened the “DataDock” data center in Strasbourg in 2010. After the involvement of an investor, Intergenia was absorbed by Host Europe in 2014. The new owner has moved most of the servers to Strasbourg. In 2016, Godaddy acquired the Host Europe group including DataDock.
The Red Hot Cyber editorial team is made up of a group of individuals and anonymous sources who actively collaborate by providing preview information and news on cybersecurity and IT in general.
