Some users report a loose Master Zoom ring on the Xiaomi 17 Ultra Leica Edition. Xiaomi rejects the accusations and talks about design choice.
Lo Xiaomi 17 Ultra Leica Edition attracts global market attention for integrating advanced photography hardware, although early buyers based in China report discrepancies between expectations and actual build quality found in initial models. Numerous reports spread on the Chinese social platform Weibo indicate that the physical zoom ring “Master Zoom Ring“positioned around the main camera module, has excessive mechanical play or is noticeably loose on certain units. The user Devinarde publishes a video on the social platform The reported defect does not result from accidents or damage after purchase, as Devinarde reports testimonials from users who receive devices with the shaky camera dial fin dal primo unboxing.
The evidence collected suggests that the problem does not affect the entire production uniformly, given that the same source describes its Leica brand smartphone as solid and free of unwanted movements of the mechanical ring. For some buyers the defect affects the perception of the overall value, which receives an official presentation as a high-end product dedicated exclusively to fans of art photography. The quality of the images and the Leica color technology fortunately they remain excluded from criticism, receiving positive comments in the first reviews which underline the excellence of the optical performance. However, media attention remains focused on aesthetic finishes and precision assembly, elements that consumers consider essential when investing in high-cost flagship models.
Consumers outside China considering purchasing via the gray market should carefully consider the risks associated with the initial retail inventory currently available from international distributors. Retailers like TradingShenzhen, Wondamobile, Trinity Electronics a Hong Kong e Average Dad Shop They already ship to the UK Xiaomi 17 Ultra towards Europe. The assistance policies usually provide a guarantee of approximately twelve months, but the conditions for exercising the right of return appear much more restrictive than the standards guaranteed by the official sales channels present in the EU. We strongly recommend that you carry out a thorough inspection of the zoom mechanism after receiving the package, taking into account the limited time windows for reporting any manufacturing defects.
Xiaomi intervenes on the issue through the publication of a long article information on Weibo, in which the company rejects accusations of systematic errors in the industrial production process. The company firmly maintains that the rotating part is “intentionally loose” in order to guarantee stable and long-lasting mechanical operation even following accidental impacts or exposure to dirt and liquid residues. Company leaders also point out that the noises audible when shaking the product are part of the normal behavior of the complex photographic hardware integrated into the smartphone and do not indicate malfunctions. The official explanation does not offer exhaustive clarifications on why some specimens, such as the one in the source’s possession, are perfectly stable and devoid of the oscillation described by the brand’s press releases.
