Suitcases at the airport, why don’t they always arrive on the roller or are they late? The node delivers luggage to Tessera

VENICE – Venice Airport. An example for everyone of how services worsen due to the reduction in staff it is that of baggage drop off. The machinery which transports them to the lanes where passengers collect them (it’s called Bhs) is intelligent, but without staff it gets stuck, and people wait in vain.

It works like this: the suitcases enter the baggage claim room taking two different chutes for each arriving plane and begin to go around in circles until the owner collects them; a series of sensors stops the bags at the end of the chute when there are others moving in the circuit, to prevent them from colliding; if there are too many in the queue, those who have just entered stay put.

The problem, the trade unionists explain, is that «the suitcases should be placed on the treadmills at a certain distance from each other but, due to the lack of staff, the few handling workers on duty unload from the plane and load onto the BHS as it comes, and traffic jam is created. So much so that in the room you often see Save employees going to space out the suitcases in order to unblock the deliveries.”

(et)

© ALL RIGHTS RESERVED

Read the full article at
The Gazzettino