In recent times there has been a rumor among motorists who travel along those stretches of motorway where there is an abundance of toll booths: it concerns the presumed possibility of have the Telepass free for 1 year. The voice has become increasingly insistent after the last few tweaks upwards to Telepass price operated by the supplier. Let’s see how much truth there is.
Free Telepass for 1 year legally
The (legal) trick to not pay the Telepass for 1 year seems to be a real possibility. However, like all tricks, once revealed it may be short-lived. Let’s take a little step back to find out the premises…
Telepass has announced thetariff increase in 2024 causing alarm among thousands of motorists. From 1 July 2024the Telepass company has predicted an increase in the price of its standard servicewhich will in fact go from the current 1.83 euros to 3.90 euros per month. This is an increase equal to +113% (from 21.96 euros per year to 46.80 euros).
This is an important change which, however, probably has a very specific market policy behind it: to encourage motorists to purchase the Plus service which will undergo a lower increase. Telepass Plus today it costs 3 euros per month, while from 1 July 2024 it will reach that price 4.90 euros per month. This is an increase of +65% (from 36 euros a year to 58.80 euros). A smaller increase which, at just 1 euro difference, offers a series of additional services compared to the basic offer: (10% cashback on tolls, services related to blue stripes, scooters, taxis, trains, public transport, etc…)
Many users have reacted to the price increase by considering giving up the device or thinking of switching to an alternative service to Telepass. The Telepass assistance service he was thus reached by a series of phone calls, also considering the fact that the company communicated in the service email the possibility to withdraw from the contract by June 30thin compliance with the legislation that imposes the right of withdrawal to protect consumers from unilateral changes to the contract.
How to get Telepass free for 1 year
In addition to the possibility of canceling the subscription, it seems that Telepass offers 1 year of free subscription to customers who communicate their intention to withdraw from the contract. This is not an unprecedented hypothesis: from time to time the various operators (telephony, pay TV, motorways, etc.) provide a certain number of benefits to be offered to those users who contact customer service to complain about a serious inefficiency or to threaten termination of the contract.
The benefit (which is normally not advertised) may consist, from time to time, in additional services at a discounted cost or in a certain period of free use. The latter would be the case applied by Telepass, as de journalists testify The print which they called the Telepass customer service to the toll-free number 800904940 to communicate their intention to withdraw from the contract and they received the offer of a 1 year free Telepass. Whoever accepts the proposal will no longer be able to withdraw from the contract in the future according to the possibilities dictated by the consumer code. Naturally, the possibility of give notice according to the contractual methods.
The possibility of having Telepass free for 1 year, therefore, seems to be concrete. However, it is not certain that the company will decide to keep the occasion for much longer once the trick was revealed.
