Poste Italiane apps claim to have access to your phone’s data. But they don’t explain what they do with it

Some users are reporting that Poste Italiane apps, such as the application of the same name, the Postepay app and the BancoPosta app ask to mandatory access to phone data to prevent potential fraud and check for malicious software. If the user does not authorize the “security facility” he will have a limited number of accesses available.

After downloading these apps on Android phones from the Play Store, if you try to access your account the screen titled “Protect your device” appears, which reads:

In order to prevent potential fraud and ensure an even safer experience when using its applications, Poste Italiane introduces a new security feature.
Click on the “Go to settings” button and authorize the Postepay App to access the data to detect the presence of any malicious software.
The feature is mandatory, activate it now. In the absence of this authorization you have a maximum number of 3 accesses after which you will no longer be able to access and operate in the app.

Tapping the button as ordered takes you to the app-specific Android screen where you grant access to your usage data. That isThe application will have the ability to control which other apps the user uses and how often. Furthermore, it will provide Poste Italiane with information such as operator, set language and other details.

The previous screen also provides an external “Find out more” link which takes you to a generic page entitled “How to protect yourself from scams”, whose URL contains the term PSD2, which is the European directive in force on payment services which regulates also security procedures on payment authentication.

But in the PSD2 guidelines it is also reported: “Access to data and systems by means of IT applications should be limited to what is strictly necessary for the provision of the service in question”.

And Poste Italiane does not specify what data it will collect and how it will use it. There is no direct link that explains it, and the general privacy regulation of Poste Italiane and PostePay (which is jointly owned) reports that users’ personal data can also be sent to other companies in the Poste Italiane Group for profiling purposes and commercial.

 
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